Clients Samarth has worked with

Dxc
1200px Origin Energy logo svg
Medibank 500x225
Nab

Project History

Senior Business Analyst

DXC Oxygen August 2020 – Present

As a Senior Business Analyst for DXC Oxygen, Samarth was involved in managing a range of different areas for Sydney Water. Some of his key responsibilities included:

  • Supporting Customer Identity and Access Management
  • Omni-Channel Forms & Workflow: Business driven multi-channel forms & workflow platform
  • Self-Service: Allow customers to manage their account, billing & payments, usage, preferences and notifications

Senior Business Analyst

Bunnings June 2020 – August 2020

Samarth worked at Bunnings in an agile role, and was brought in to capture the customer journey, as well as other tasks. Some of his key responsibilities included:

  • Collaborating with different stakeholders within delivery teams
  • Capturing of business requirements
  • Creating a backlog of user stories
  • Mapping current and future state processes of the customer journey

Senior Business Analyst

AGL Energy April 2019 – May 2020

At AGL Energy, Samarth was part of several major projects, including AGL’s Branded NBN product. Some of his key responsibilities included:

  • Collaborating with different stakeholders within delivery teams
  • Capturing of business requirements
  • Creating a backlog of user stories
  • Liaising with digital architects to ensure requirements were met
  • Strategy sales re-design – updating their sales funnel
  • Testing hypotheses (product and service requirements) that were fundamental to the success of AGL’s NBN Brand Launch
  • Designing a cohesive system of people, processes and technology to support and enable AGL’s growth ambitions

Senior Business Analyst

Medibank October 2018 – March 2019

At Medibank, Samarth worked on ensuring Medibank was compliant with the Turnbull Government’s Private Health Insurance reforms. Some of his key responsibilities included:

  • Leading discovery workshops to elicit features and requirements
  • Working with key project stakeholders
  • Identify assumptions and dependencies from other streams

Projects Samarth has worked on

Right pattern