Clients Paolo has worked with

Irexchange PNG
Bed and bath PNG

Project History

Product Owner / Business Analyst

Bed Bath 'N Table Oct 2019 - Mar 2020

Engaged to raise the functionality and business value of Bed Bath 'N Table's eCommerce portal, while supporting the transition from an agency-led product team to internal staff. Mandates included better use of enterprise data, feature releases to support a new line of revenue, and improvements to the user experience to drive up conversion rates. Key responsibilities included:

  • Establishing management processes to guide the new internal product team
  • New product launch of eGift cards on Xmas deadline (top-selling item as of March)
  • Integration of product data and rights management software into the eCommerce platform
  • Managing the engineering team (development, testing, support)

Product Manager / Business Analyst

irexchange Nov 2017 - Oct 2019

Owned the software development lifecycle of the applications driving this disruptor of the Fast Moving Consumer Goods (FMCG) wholesale distribution market. The suite of applications encompassed order dispatch and delivery optimisation, product management and online customer purchasing, eventuating in over 200 deliveries per day and 1M$ in monthly revenue. Key responsibilities included:

  • Requirements gathering and analysis (internal and external stakeholders)
  • Creation of UI/UX concept designs and user stories
  • Management of feature releases and product backlog
  • Coordination of post-deployment support and training

Quality Analyst

MYOB Australia Dec 2010 - Oct 2017

Maintained the ongoing quality and compliance of an industry-standard accounting application, involving requirements from both the Australian Tax Office and the New Zealand Inland Revenue Department. Contributed to solution design throughout the product lifecycle, while designing and conducting test plans to ensure quality standards were met. Key responsibilities included:

  • Development of regression test plans for product releases
  • Execution of complex functional and integration testing (ex: payroll calculations)
  • Educated development team on governmental requirements
  • Represented MYOB at work-group sessions with the ATO

Projects Paolo has worked on


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Bachelor of Business (Accounting)

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