Back to Articles

Service Design and Product Success: Gareth Roberts

June 7th, 2020
Gareth Roboerts headshot
Gareth Roberts
Lead Consultant – UX/CX/Service Design
Play Video
Share on

Gareth Roberts illustrating how service design encompasses customer experience, product delivery and the back office processes that provide them.

Gareth also describes the impact service design has on brand loyalty and the organisation's ability to fulfill the promise it makes to its customers.

Related posts

Watch

Product Management and Product Risk: Abraham Briceño

Abraham Briceño illustrates how product management is used to mitigate market, business and product risk within the organisation as you bring products to market.

Included...
Abraham briceno headshot cropped
Abraham Briceño
Senior Consultant – Product Management and Agile Delivery
Watch

Design Systems and Design Library First Steps: Florencia Mostaccio

Florencia Mostaccio giving an overview of the utility and scope of design systems, and their impact on the development efforts of an organisation.

Florencia also...
Flo
Florencia Mostaccio
UI/UX Designer & Researcher
Watch

Windows 7 End of Life (Jan 14, 2020) : Harris Schneiderman

Should upgrading to Windows 10 be a priority for businesses with legacy hardware and/or software in the field?

Included is a non-technical look at the...
Harris headshot 2
Harris Schneiderman
Microsoft Cloud Architect

Coffee?

Touch base with us and book a time to meet one of our consultants.

Contact